Effective Date: 1st May 2025
At Indo Betta & Freshwater, accessible from https://indobettaandfreshwater.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make inquiries, or place orders.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, sign up for our newsletter, or place an order, we may collect:
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Full name
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Email address
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Phone number
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Shipping address
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Country of residence
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Transaction details
b. Automatically Collected Data
When you browse our website, we may collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the site
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Referring site
2. How We Use Your Information
We use your data for the following purposes:
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To respond to inquiries and customer service requests
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To process and fulfill orders
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To communicate about order status or shipment updates
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To improve website performance and user experience
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To send promotional emails (only if you’ve opted in)
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
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Transhippers and logistics partners for shipping purposes
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Payment gateways for transaction processing
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Website service providers (hosting, email systems)
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Legal authorities when required by law
4. Cookies
We use cookies to:
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Remember your preferences
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Analyze site traffic
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Improve navigation and content
You may disable cookies through your browser settings, but some site features may not function properly.
5. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
6. International Visitors
If you are visiting from outside Indonesia, please note that your information may be transferred to, stored, and processed in Indonesia. By using our website, you consent to this transfer.
7. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw your consent (for newsletter or promotional contact)
To exercise these rights, please contact us at cs@indobettaandfreshwater.com.
8. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of such external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 cs@indobettaandfreshwater.com
🌐 https://indobettaandfreshwater.com